Learn about usability evaluation and its most common method: usability testing.
Dates: Wed, Nov 22 - Fri, Dec 8
Learning Outcomes
You can perform usability evaluation
You understand basic concepts, goals, and methods for usability evaluation.
You can design and carry out a simple usability test.
Readings
Usability Testing 101
Introduction to the goals and methods for usability testing
Usability Evaluation
Overview of four approaches to usability evaluation: usability testing, heuristic evaluation, competitive analysis, and impression testing.
When Observing Users Is Not Enough: 10 Guidelines for Getting More Out of Users’ Verbal Comments
While some usability professionals might claim that you cannot rely on what users say—and there are some risks in relying on users’ comments—there are means of avoiding or minimizing those risks.
Template consent form
Informed consent is an important part of usability testing.